2010年7月4日 星期日
How to get a Win-Win solution?
How to get a Win-Win solution? By Stefany Hung
Everyone is different and unique. We don't see things as they are BUT see things as we are because everyone is the product of his or her own experience, and this is where Conflict comes from.
To gain a Win-Win solution, both parties must go through a process of negotiating for mutual satisfaction. There are 3 things we must bear in minds:
1. Build a climate of mutual trust.
A negotiation goes more than an exchange of something. Rather it is to develop mutual understanding, belief, acceptance,respect, and trust, i.e.,a process to build a climate of mutual trust.
2. Get each other into the process.
Get each other involved in the problems and concerns each one may have so that you both become friends more than enemies to view the issues and a better solution that may be came out.
DON'T be hesitated to ask for help or begin with your problems so that you get the other party to stand in the shoes of yours, and vice versa. Let your adverse party address your problems in his or her voice and manner.
3. Harmonize mutual needs.
Recognize the differences and positions that both parties may have on the issues (i.e.,to find out where both of you agree and where both of you differ) so that you both can work out a win solution without at the expense of the other. In short, people can come to one win goal with different approaches yet it satisfies different needs. No body has to lose.
" Successful collaborative negotiation lies in finding out what the other side really wants and showing them a way to get it, while you get what you want." ~ Herb Cohen
Reference Book -< You Can Negotiate Anything> / Bantam Books
The #1 New York Times Best Selling Book
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Take Mexico Oil Spill for example, if "Green" is the most concern that all parties at stake have
- People want " Green Energy" & BP wants " Green Dollars".
THEN SHOW BP A WAY TO GET ITS "GREEN DOLLARS" AND PEOPLE CAN GET OUR "GREEN ENERGY" .No body has to lose !!!
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